Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at info@dreamswrap.com
Orders & Shipping
We offer worldwide shipping to ensure everyone can experience the luxury of DreamsWrap products.
Standard delivery takes 3-7 business days, depending on your location.
Yes! Orders over $70 qualify for free shipping automatically at checkout.
Yes, all shipments are fully insured for your peace of mind.
Once your order ships, you will receive a tracking link via email to monitor your package’s journey.
Other Questions
You can reach us at info@dreamswrap.com, and our support team will respond within 24 hours.
Yes! Our products arrive beautifully packaged, and we offer gift-wrapping options at checkout.
We’re working on it! Stay tuned for exclusive rewards for our most loyal customers.
Payments & Discounts
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and more.
Yes! Sign up for our newsletter to receive exclusive offers, promotions, and early access to sales.
Product Care & Maintenance
Hand wash with cold water and mild detergent or use a delicate cycle in a laundry bag. Avoid bleach, tumble drying, or direct sunlight.
Yes! We use 100% Grade 6A Mulberry Silk, the highest quality silk available.
Absolutely! Silk reduces friction, preventing hair breakage, frizz, and sleep lines, while also retaining moisture in your skin.
Returns & Exchanges
We offer a 30-day return policy. Items must be unused, in their original packaging, and in the same condition as received.
Simply email us at info@dreamswrap.com with your order number, and we’ll guide you through the process.
If your item is defective or incorrect, we’ll provide a prepaid return label. Otherwise, return shipping costs are the customer’s responsibility.
Refunds are processed within 10 business days after we receive and inspect your return.
Sleep & Hygiene Benefits
Silk pillowcases reduce friction on your skin and hair, helping prevent sleep creases and hair breakage while maintaining moisture for a comfortable, uninterrupted sleep.
Yes! Silk is naturally hypoallergenic, repels dust mites, and doesn’t absorb oils or skincare products, making it ideal for sensitive or acne-prone skin.
Yes! A sleep mask blocks out all light, helping your body naturally produce melatonin, the sleep hormone, leading to deeper and faster sleep.
Mouth tape encourages nasal breathing, which can reduce snoring, improve oxygen flow, and help prevent dry mouth for a more restful sleep.
Yes, by gently opening nasal passages, they improve airflow and reduce snoring, allowing for easier breathing and better-quality sleep.
Silk duvet covers regulate temperature, keeping you cool in summer and warm in winter, creating an optimal sleep environment for relaxation.
Yes! Silk repels bacteria, dust mites, and allergens, making it a cleaner and more hygienic option for bedding compared to cotton or synthetic fabrics.
A cooling sleep mask soothes tired eyes, reduces puffiness, and provides a calming effect, which helps signal your body that it’s time to rest.